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Forum Discussion
Still syncing desktop and downloads
I am confused and frustrated that Dropbox keeps syncing my desktop and downloads. I have it disabled in the local app and on the web login, yet it keeps happening. I read articles, I deleted the enti...
Megan
Dropbox Staff
Dropbox StaffHi mdea1a, thanks for the screenshots!
Based on the info that you shared with us, it seems that Backup is indeed disabled.
Is your Downloads & Desktop folder both inside Dropbox as we speak?
Yes and as noted, when I try to remove it, it deletes the files from online Dropbox but also locally on my computer. Hope there is a solution to disconnect it. Here is the screenshot of how it shows in Finder within my Dropbox
When I get to the Account section and hold down option+H (no "alt" key on Mac?) I don't get shown the "Reset OS folder locations" option - instead I get shown three options: Fix Permissions, Fix Hardlinks, or Reset File System Warning options. At the bottom of the screen that pops up, there is also a button that says Add Team Account. I can't get a screenshot as the pop-up that shows these disappears as soon as I release the keys?
- Megan
Hi mdea1a, interesting.
Let me ask: do you get any specific errors when trying to move the desired folders from within your Dropbox folder, to the paths they were originally, before you enabled Backup?
Dropbox hijacks the computer. the Mac OS is housed in Dropbox and all the key files with it. you can disable backups but, you can't remove the Mac OS from the dropbox folder without losing everything. It's insane. I can't believe you guys don't have a real way to fix this. it happens repeatedly to your customers and it's extremely disconcerting. Because I don't pay for my dropbox account I can't get any real support with this and if try to remove Dropbox from my Mac it takes the OS and key files with it. It's scary and strange and your team should figure out a clean and clear pathway for customers to disentangle dropbox from forced housing the core of the computer and someone somewhere should be figuring out how to prevent it from happening in the first place. It feels very sketchy and like a foreign invader (dropbox in this case) is taking over. No dropbox rep so far has been able to figure out how to safely remove the computer system from dropbox and apple tells me it's a dropbox issue and I need to talk to your company about it. It's incredibly frustrating and completely disconcerting. Please, figure it out and offer a real solution.
