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Forum Discussion
Carlie_CommonState
7 months agoExplorer | Level 4
My computer backup files went missing after our Business team account was closed
As per support ticket #23762350 (opened 19 May, no answer for 3 weeks), my MacBook Pro desktop, documents and downloads folders were wiped and made inaccessible when my employer moved to close our bu...
- 5 months ago
I’m really happy to hear this, Carlie_CommonState, and that we were even a bit of help in this situation!
For anything else, don’t hesitate to give us a nudge.
Carlie_CommonState
Explorer | Level 4
Nancy and Hannah you beauties! We just got all the files back from your colleagues, I can't thank-you enough for following up. Seriously grateful for the swift responses and reassurance. My Desktop is still not firing yet but Documents & Downloads are functioning again and I'm relieved to have the file admin burden lifted.
Best,
C
Nancy
5 months agoDropbox Staff
I’m really happy to hear this, Carlie_CommonState, and that we were even a bit of help in this situation!
For anything else, don’t hesitate to give us a nudge.
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