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Forum Discussion
Revit sync notification on desktop app
Hello everyone, I am working on Windows 10, current update, starting this week Dropbox sends me a (red) notification on the tray icon every time I save a Revit file, it says "couldn't sync files". ...
Jay
Dropbox Staff
Dropbox StaffThanks for alerting us to this problem. Dropbox engineers are aware of the behavior and are working on a solution.
I am having the same issue and I could relate it to a temporary file that Revit Creates in a folder called Revit_temp and the temporary file is named pulsexxxx.tmp
Revit central files are usually placed on a server and accept simultaneous access and save from multiple users which I think Dropbox is not designed to handle. Probably Revit creates these temp files when two users are syncing to the same central file simultaneously to store temporary data until one user finishes his sync and then updates the other user's data. (This is my logic, not a Revit justification)
Sometimes these pulse files sync and sometimes stop syncing as shown in the snip above, causing this "couldn't sync file" error, and Dropbox gets stuck retrying to sync it over and over again while other files are waiting their turn to be synced.
If Dropbox is working on a solution to this please find us a way how to keep a central file that accepts simultaneous access and saves by different users, similar to how Onedrive allows simultaneous access and saves to Excel and Word files
- Megan
Hi M_Louis, how are you today?
I would suggest that you either pause sync/or quit our app temporarily, when working on those files. Once you're done with your edits, you can resume.
With another third-party app closely linked to your Dropbox folder, it would make sense to have this inconsistency.
Let me know if you need anything else.
