We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

JW19's avatar
JW19
Explorer | Level 3
8 months ago

Recipient of shared link is being requested to log into Dropbox account

Hi I am trying to share a DropBox link to a folder containing photos, from my MAC (using Monterey OS). I am using the Browser version of DropBox. No matter what I try to do the email recipient of t...
Account Access
Share
Shared Links
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

I’m just asking because if you enter the email address of the recipient, then you’re basically sharing the folder with her Dropbox account, which will require her to sign in by default. 

 

Can you please test this with a different folder that’s not shared with anyone and click on the “Create and copy link” option without entering an email address at all? 

 

To take a screenshot on your Mac device, please try pressing the Shift + Command + 3 keys all together.

JW19's avatar
JW19
Explorer | Level 3
8 months ago

Hi Nancy,

I tried what you mentioned but to the same results. Here is the screenshot of my new  'test folder' with one picture in it. never been shared with anyone yet. Copied link and mailed to my wife. still asked her to sign into  Dropbox?

 

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 months ago
    JW19 wrote:

    Copied link and mailed to my wife. still asked her to sign into  Dropbox? 

    Check your Account Sharing settings. Are the options set to Anyone with link and Can view?

    • JW19's avatar
      JW19
      Explorer | Level 3
      8 months ago

      Who has access is set to 'people who are invited'

      What people can do is set to 'can view'. I will change the access to 'people with link' and keep the 'can view' and see what happens.  Will let you know. Thanks.

       

       

       

      • JW19's avatar
        JW19
        Explorer | Level 3
        8 months ago

        That worked on my test folder!!!!!  I will now try with my original folder of photos.

        Anything to worry about with a preexisting folder??

         

        Thanks a bunch!!!!!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!