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Forum Discussion

Big_Al_71's avatar
Big_Al_71
Explorer | Level 3
7 years ago

Photo uploads on Android not working unless I open the app

Hi, I have the photo uploader feature turned on on my Samsung Galaxy S7, which I believe works overall. Although I have noticed that if I need it to upload a photo that I have recently taken, I need ...
Android
Camera uploads
Mobile
Sync
upload
  • Joseph D.11's avatar
    Joseph D.11
    6 years ago

    Ok, so this appears to fix the issue. Turn off battery optimization for Dropbox.

    There may be a more direct route, but here are the steps on my Pixel 3 with Pie"

    Settings
    ->Apps and Notifications
    ->Dropbox
    ->Advanced
    ->Battery
    ->Battery Optimization
    ->All Apps
    ->Dropbox
    ->Don't optimize
    ->Done

Joseph D.11's avatar
Joseph D.11
Helpful | Level 6

Please, try the accepted solution. As mentioned, it is separate from battery saver and new in Pie.

Kevin B.13's avatar
Kevin B.13
Explorer | Level 4
6 years ago

Joseph D.11 
I'm not sure what your pointing at? The accepted solution involves turning off battery optimization for the application, which i did. Still the images taken on the phone are not uploaded until I open the app.  Turning toggling the camera uploads on/off, fixes it for a little while, but not permanently. After a few minutes/hours the images don't automatically upload towards DB camera uploads folder.
It used to work flawlessly, but I presume some update (dropbox or OnePlus) ruined this great functionality.

 

  • Joseph D.11's avatar
    Joseph D.11
    Helpful | Level 6
    6 years ago

    Adaptive Battery is new in Pie. Your first comment appeared to say you excluded the app from the old Battery Saver.

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