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Forum Discussion

Thinking's avatar
Thinking
New member | Level 2
5 years ago

Only the initial video fragment is shared. What could be the problem?

The video(*.mp4) saved in Dropbox is slightly over 1 hour. However, only the initial video fragment (15 min) is shared. It is true for both the shared file and the shared link. What could be the ...
  • Hannah's avatar
    Hannah
    3 years ago

    Hey everyone!

     

    When it comes to streaming audio and video files shared through a link, the streaming time depends on what plan the person who owns the file has and the times have been updated.

     

    - If the owner is a Dropbox Basic user, you can stream the first 30 minutes.
    - If the owner is a Dropbox Plus, Family, or Professional customer, you can stream the first two hours.

    - If the owner is a Dropbox Standard, Advanced, or Enterprise customer, you can stream the first four hours.

     

    Read more about this here.

     

     

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