You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
nightfly
4 years agoNew member | Level 2
How to get Apple ProRAW images to transfer from iPhone
I just upgraded to an iPhone 12 Pro, and have been looking forward to using the new ProRAW format. However, when I upload a photo to DB using the app on the iPhone, it transfers it over as a .JPG. ...
- 4 years ago
I finally figured out how to do it.
You can't from within the Dropbox iOS app -- you're only allowed to "upload photos," and those can only be in the .JPG or .hiec formats, which are both compressed. There's no option to just "upload files" from your iPhone -- that's only for files already stored in Dropbox.
The trick is that, instead of using the Dropbox app, you have to go to your camera roll, select the photo you want to upload, click on the "share" icon at the bottom left of the screen, and choose "Save to Dropbox" from the resulting menu. Unlike the Dropbox app, the camera roll will upload the original .DNG file instead of a .JPG reduction.
Sanchez
4 years agoDropbox Staff
Hey, nightfly, welcome to our community.
To be honest, I don’t know much about this new ProRAW format, or how it interacts with other editing and sharing apps. After a bit of research, I see that the file will get automatically converted to .JPG when shared, and possibly after being edited.
How exactly are you uploading these ProRAW files to your Dropbox account? Can you tell me your steps?
Have you tried manually uploading them, by tapping the "+" (plus sign) at the bottom of your screen, and then choosing to “Upload Files”?
Get back to me when you can.
Thanks!
To be honest, I don’t know much about this new ProRAW format, or how it interacts with other editing and sharing apps. After a bit of research, I see that the file will get automatically converted to .JPG when shared, and possibly after being edited.
How exactly are you uploading these ProRAW files to your Dropbox account? Can you tell me your steps?
Have you tried manually uploading them, by tapping the "+" (plus sign) at the bottom of your screen, and then choosing to “Upload Files”?
Get back to me when you can.
Thanks!
- nightfly4 years agoNew member | Level 2
I finally figured out how to do it.
You can't from within the Dropbox iOS app -- you're only allowed to "upload photos," and those can only be in the .JPG or .hiec formats, which are both compressed. There's no option to just "upload files" from your iPhone -- that's only for files already stored in Dropbox.
The trick is that, instead of using the Dropbox app, you have to go to your camera roll, select the photo you want to upload, click on the "share" icon at the bottom left of the screen, and choose "Save to Dropbox" from the resulting menu. Unlike the Dropbox app, the camera roll will upload the original .DNG file instead of a .JPG reduction.
- iar8 months agoDropbox Staff
Hey, iOS engineer on the mobile Home / Photos team here.
Sorry to resurrect an old thread, but I want to clarify that the mobile app does support automatically fetching from the iOS camera roll and uploading raw image types, including DNG files.
So if you have Camera Uploads turned on in the Dropbox app, and you shoot in RAW mode on your iPhone, those images will get automatically ingested into your Camera Uploads folder so long as you have that feature enabled.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!