You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Pascale2
6 years agoHelpful | Level 5
Folder upload fails on Dropbox.com
Hi, I just started with Dropbox Plus. I tried to upload large folders to Dropbox, which took quite a long time (sometimes about 2 days for some of the folders).
When the uploading was finished, I ...
- 6 years ago
There is. Theres a feature called Selective Sync. In the settings, you go to Sync tab, and go to Selective Sync. You select which folder that you WANT to see on your Hard Drive. The folders that is not picked, the Client will delete from Harddrive but will keep on the cloud. This sounds like what you want.
More info here: https://help.dropbox.com/installs-integrations/sync-uploads/selective-sync-overview
Fiona
Dropbox Staff
Hey there Pascale2 !
Thanks for getting back to me about this.
Addressing the files missing from your iPad, we need to start by checking if the computers syncing status is "up to date" :white_check_mark: ? If it is still syncing :arrows_counterclockwise: then the files are not yet on the web and the iPad cannot "see" them yet.
However, disk errors are letting you know that apps cannot read your hard drive. When we have an Operational error, like the one you are describing, it is quite likely that the Dropbox of this device is not syncing. Because it cannot read the hard drive to update the local version of the files to the web. :slight_frown:
I highly recommend that you have your hard drive backed up and checked by a professional. You can learn how to check your hard disk for errors here:
WINDOWS (instructions work for all supported versions)
LINUX (example for the Ubuntu distribution)
I hope this helps!
Pascale2
6 years agoHelpful | Level 5
Thanks!!! I’m going to check the links you send me. ‘
Do you have any solution for this issue:
”I am working on a Photoshop file on my MacBook from the Dropbox folder. But my computer is getting really slow. The bamboo pen of my Wacom tablet also sometime stops responding. How can I make sure I use Dropbox files with the same work flow that I am used to?”
Thanks!!!
- Fiona6 years agoDropbox Staff
Thanks for getting back to me about this Pascale2.
For any Wacom drivers for a pointing device, such as a graphics tablet, please attempt to update them to the latest version first. To update drivers on Windows 10, you can follow the instructions here. If updating the driver is not sufficient, you may have to uninstall the Wacom application and any elements of it on your system in order to resolve any issues. After you have done this, you can test Dropbox to see if the issue persists. Once those instructions are complete, you can attempt to reinstall the Wacom application and see if the issue returns.
Reading/opening and editing files can slow down things in general and I would have further questions to ask to further troubleshoot this, but the Operational issue you reported needs to be checked first before we further investigate anything else.
If your apps are having trouble reading from the hard drive, what you are describing is expected.
Let me know how this goes. I want to help you further with this.
Thanks!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!