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Forum Discussion
Files on my Dropbox desktop app on Mac 15.1 are not syncing elsewhere
Dear Community members, I have been using Dropbox Plus for the last 4-5 years without any issue. In the last month or so my files have gotten stuck and won't sync.
I primarily use Dropbox on my...
Mark
Super User II
Super User IIWhat does Dropbox say when its open if you hover your mouse over the icon on the status bar?
Hello Mark, here is what I see:
Dropbox 211.4.6008
Indexing 374 files...
- Mark
So, it seems stuck at that. Have you tried restarting the computer?
Yes, restarted the laptop multiple times and also tried quitting Dropbox multiple times.
- Mark
Do any files show as having the spinning sync'ing icon on them? It may help if you can take them out of Dropbox for a bit (say to desktop), let it sync to a tick and then put them back.
If not try a full reinstall: www.dropbox.com/downloading
