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solisoli's avatar
solisoli
Explorer | Level 3
2 years ago

Extremely slow uploads using browser

Hey there. I currently use Dropbox for sharing files and upload my files mostly using the desktop app, which uses my full internet connection of 1Gbps, usually easy and no errors. My main issue: So...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi solisoli, I just sent you the email!

 

I'll see you there, cheers!

solisoli's avatar
solisoli
Explorer | Level 3
10 months ago

This was never resolved by the way, dropbox is still the slowest cloud service I use.
I can upload 100gbs to wetransfer in around 110 minutes and it takes 3300 on dropbox.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi solisoli, it sounds like you have something affecting your upload speed that we're unable to determine the root cause. 

     

    It could be traffic shaping by your ISP, or another security service on your network or device causing this. Have you been in contact with your ISP directly regarding this matter?

  • jmoore23's avatar
    jmoore23
    Explorer | Level 3
    6 months ago

    Im having the same issue im uploading a 7 gig video its taking 45 min, if i try to upload the same file in google  drive at the same time mind you  it takes 4 min , soooooooooooo im pretty sure its not my pc or isp  any other suggestions?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    jmoore23, is the experience consistent if you use a different browser instead or an incognito window?

  • jmoore23's avatar
    jmoore23
    Explorer | Level 3
    6 months ago
    Hi Nancy, I haven’t tried incognito window at all. I’ve tried three different browsers. It’s all the same i’ve tried doing it from my iPhone and it’s much faster which is strange because it’s on WiFi and the pc is Ethernet
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey jmoore23, have you made sure your browsers are all updated, and that they're not using some short of plug-ins that could be interfering with Dropbox? 

  • jmoore23's avatar
    jmoore23
    Explorer | Level 3
    5 months ago
    Hi Megan yes I’ve tried three different browsers all newest versions , are there settings that would limit uploads just for Dropbox and not google drive , maybe I’ll try to upload some stuff on some free storage and compare and get back to the forum

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