You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

THX1965's avatar
THX1965
Helpful | Level 6
2 years ago

Dropbox Beta: Files show both icons simultaneously - green circle and cloud-arrow - but are offline

I just moved to Dropbox beta for Mac (the latest version). After the folder successfully showed up in my new location, all files and folders were set to "offline only" - very annoying, but I guess th...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi THX1965 and georgecwbrown! I hope you’re both doing well. 

 

After the Dropbox update for MacOS, the syncing icons you’re seeing are a bit different indeed. If you haven’t done so already, can you please take a look at this Help Center article and let me know if you have any questions afterwards?

georgecwbrown's avatar
georgecwbrown
Explorer | Level 4
2 years ago

Hi Nancy,

 

I know 🙂 I had the green ticks as I had made the files 'available offline' however it also had the 'online only' icon as well. Many of my files had both of the status symbols. However on attempting to open the files it decided to download them again.

 

I don't want to hijack this thread as I've opted out of the beta & resolved my own problem. So I'll hush now 🙂

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