You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
j2762mm
6 months agoHelpful | Level 7
Dates of Modified Folders By Other Users Not Updating
Ever since updating to File Provider on Mac (which fixed the issue with auto-downloading of files for Adobe projects, thanks) my Dropbox folder "modified" dates on my Mac do not update when the folde...
Walter
Dropbox Staff
I see, thanks for the additional information j2762mm
In this case, I'd suggest getting in contact with our support team directly for further assistance as they'll be better equipped to help with account and device specific information.
Let us know if you have anything else to add or ask in the meantime.
j2762mm
4 months agoHelpful | Level 7
Well just so the public can see, this is still not resolved.
Shortly after contacting Dropbox's support I was put in touch with a higher level tech who was gathering info from me. At some point the ticket closed and I could never get in touch with that same person again.
I repeatedly contacted support again, but due to either a bad ticket system, incompetence, or something else, they never were able to put me back in touch with the guy who was working with me.
Giant waste of time, still spending thousands per year on Dropbox and yet another busted feature and nobody seems to care.
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