You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't open an old file from 2012 through a shared link
How can I open this. https://dl-web.dropbox.com/get/943626_122275637980880_1888207883_n.jpg?_subject_uid=188458244&w=AAA4bnYhExcvUduQiXmgK4j8GIB0D2dunO_beDkatyoU8A
Here are some steps you can take to troubleshoot this problem:
Check File Permissions: Ensure that the file is still shared with the link, and the permissions have not been changed. If the file was originally shared privately and the link settings were altered, it might lead to access issues.
Try a Different Browser: Sometimes browser settings or extensions can affect how shared links work. Try opening the link in a different web browser to see if that resolves the issue.
Recreate the Shared Link: If the file was originally shared a long time ago, consider recreating the shared link. This will generate a new link with updated settings, which might work more effectively.
Recover Older Versions: If the file has been modified or deleted, you can try to recover older versions of it. Dropbox allows you to restore previous versions of files within a certain time frame.
Contact Dropbox Support: If the issue persists, it's a good idea to reach out to Dropbox support for personalized assistance. They can investigate the problem and provide guidance specific to your situation.
Remember that Dropbox's interface and features may change over time, so it's essential to refer to the official Dropbox documentation or contact their support for the most up-to-date information on troubleshooting shared links.
