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boj_man's avatar
boj_man
Helpful | Level 6
3 years ago

Can I use an email forwarded for 'Email to Dropbox' feature for attachments?

I've enabled the email to dropbox feature and can receive emails to long email address supplied.  I've tried setting up a shorter email on my custom domain to auto forward to the long address but it...
  • boj_man's avatar
    boj_man
    3 years ago
    It can’t be done. I had got in contact with their advanced support team and below is the response I got:

    Hello there,

    Thanks for contacting Dropbox Support! My name is Iliana, and I am an Advanced Support Specialist. I will be assisting you further with this matter.

    I understand you are trying to redirect emails to the "Email to Dropbox" email address. At this time, it is not possible to set up auto-forwarding or any email redirect because it requires a confirmation code sent to the "Email to Dropbox" address behind the scenes, and this code can not be received when not sent direct to the Dropbox-generated email. At this time, the Dropbox-generated email address is the only one that can be used to upload to Dropbox. The confirmation code is not something that you will see on your end.

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