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NMDenise's avatar
NMDenise
Explorer | Level 4
2 years ago

Photos not syncing from my mobile to Dropbox

Not sure if I picked the right board.  Here is my issue.  Photos taken on my iPhone are synced to my PC.  The photos show up in my camera uploads in Dropbox.  But when I try to attach some photos fro...
Camera uploads
Dropbox Basic
Mobile
Sync
  • Jay's avatar
    Jay
    2 years ago

    Seeing as the issue is with the Facebook site, we're not really able to assist further, since the files are visible in the Dropbox folder normally. 

     

    I'd recommend contacting them for further assistance on this matter. 

NMDenise's avatar
NMDenise
Explorer | Level 4

Yes to both of your questions.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey NMDenise, so if you login to Facebook through Edge or any other browser and follow the same process to attach your Camera Uploads photos to Marketplace, do they show up?

 

 

  • NMDenise's avatar
    NMDenise
    Explorer | Level 4
    2 years ago

    Correct.  If I go into Dropbox by itself they are they.  But when I go into FB Marketplace and try to attach photos to a listing, they do not show up in that same folder (camera uploads).

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Could you attach a screenshot showing what you see when trying to attach images?

      • NMDenise's avatar
        NMDenise
        Explorer | Level 4
        2 years ago

        Not sure exactly what you want a screenshot of.  This shows where I click in Marketplace to attach photos and I go into Dropbox/camera uploads.  But the pictures I wanted are not in there.  But when I open Dropbox from my Desktop they are in there.

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