You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

NMDenise's avatar
NMDenise
Explorer | Level 4
2 years ago

Photos not syncing from my mobile to Dropbox

Not sure if I picked the right board.  Here is my issue.  Photos taken on my iPhone are synced to my PC.  The photos show up in my camera uploads in Dropbox.  But when I try to attach some photos fro...
Camera uploads
Dropbox Basic
Mobile
Sync
  • Jay's avatar
    Jay
    2 years ago

    Seeing as the issue is with the Facebook site, we're not really able to assist further, since the files are visible in the Dropbox folder normally. 

     

    I'd recommend contacting them for further assistance on this matter. 

NMDenise's avatar
NMDenise
Explorer | Level 4

When I am on the PC and in FB Marketplace and click on Add Photos, I go to Dropbox and Camera Uploads and quite a few photos that I took with my iphone 13  ProMax are not all showing up.  They show up in the Dropbox Camera Uploads on my phone though.  This just started happening and I can not figure out why?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey NMDenise, sorry to jump in here, but could you let us know if the Dropbox desktop app is running on your computer normally?

 

If so, can you have a look at your menu bar/system tray and let us know if it's up to date or still syncing perhaps? 

  • NMDenise's avatar
    NMDenise
    Explorer | Level 4
    2 years ago

    It says it is up to date.  The pictures are all there in the camera uploads in Dropbox on the computer.  But when I try to attach them to FB Marketplace (on the computer) they do not show up.  I did notice the pictures I need are now opening on the computer in Snip & Sketch on Edge Browser.  I believe Edge did an update in the last week or so as my photos have never said that before.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!