You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ions
3 years agoHelpful | Level 5
Out of Storage for Company Managed Groups
Hello Dropbox community,
My uncle purchased a group package for Dropbox and gave my father and I access. I am able to upload files to the folder but my father is not able to upload files to th...
- 3 years ago
Discovered the answer to delete a shared folder: https://help.dropbox.com/delete-restore/delete-files
Rich
3 years agoSuper User II
ions wrote:
My uncle purchased a group package for Dropbox and gave my father and I access. I am able to upload files to the folder but my father is not able to upload files to the same folder. We both have the advertisement to buy 2 TB of storage.
If you're referring to a Business team or Family plan, then you would need to be invited to join the team or family, at which point your account would be merged into your uncle's plan.
Instead, it sounds like he just invited you to a shared folder. When you're a member of a shared folder you need to have enough available space in your own account to hold the entire folder, along with anything you want to upload to it. You don't get to take advantage of any space that the folder owner may have access to. The folder exists in your account, so you need space to hold it.
- ions3 years agoHelpful | Level 5
Thank you for your detailed response. Is it possible to delete the folder in question in the browser based version? Can the admin only do this? Perhaps my father's folder needs to be deleted and rejoined.
- ions3 years agoHelpful | Level 5
Discovered the answer to delete a shared folder: https://help.dropbox.com/delete-restore/delete-files
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!