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Forum Discussion
maxwurr
11 months agoExplorer | Level 4
Online only sync with desktop app on Windows 11
I have lost the option to make folders or files 'online only' when right-clicking on them (my PC is running Windows 11). I have searched previous queries on this in the community and none of the purp...
- 11 months ago
Hey maxwurr!
Did you check the Dropbox system extension setting that Jay mentioned? Was it already enabled?
maxwurr
Explorer | Level 4
Hi Walter - attached is a shot of the right-click options. I'm not entirely sure what you mean about the app version and status in my task bar. I only have a small Dropbox icon in my system tray and I can't see anything about version or status, but if I click on it, the app opens and looks like the attached. If this is no help, can you please explain how I would find out the version and status?
Walter
11 months agoDropbox Staff
It seems that the app is still syncing your files maxwurr
The options to make your files available offline or online only will show up once it's 'up to date' (fully synced).
You can speed-up the process by adjusting your bandwidth settings through the app's preferences, if needed.
- maxwurr11 months agoExplorer | Level 4
Walter wrote:It seems that the app is still syncing your files maxwurr
The options to make your files available offline or online only will show up once it's 'up to date' (fully synced).
You can speed-up the process by adjusting your bandwidth settings through the app's preferences, if needed.
Hi Walter. I'm afraid that was optimistic. The sync has completed, and I have done a reboot, but it's still the same. It was mentioned to me that others had experienced this issue and that there might be some issue about running OneDrive and Dropbox on the same machine in Windows 11. Does that sound familiar to you? Would prefer to keep using Dropbox, but if this problem persists, I might end up just going over to OneDrive anyway. Would appreciate your further advice!
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