You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

niravdinmali's avatar
niravdinmali
New member | Level 2
10 months ago

Office files not opening / saving

After upgrading my Mac Studio to Sonoma and dropbox, am unable to create new office files in dropbox. Also unable to open existing office files. Please help.   P.S: My MacBook Pro laptop has also b...
  • niravdinmali's avatar
    10 months ago

    SOLVED: uninstalled dropbox, unlinked the device, reinstalled dropbox, signed in but it hung up. Restarted computer, signed in dropbox, all good now. Please note, just uninstalling dropbox will NOT work. Unlinking must be done. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!