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Forum Discussion

Jonathan C.8's avatar
Jonathan C.8
Explorer | Level 3
2 years ago

not syncing on high sierra classic mac pro

i'm on high sierra with a classic mac pro and a wired (and wifi connection) and i'm having a problem here i haven't been able solve and i am about to have my second local tech over to try to diagnose...
desktop
Dropbox Plus
Mac
sync
Jonathan C.8's avatar
Jonathan C.8
Explorer | Level 3
2 years ago
desperate here. i just logged out, logged back in and then upgraded to dropbox pro even though it seems like there is plenty of space on my previous 2TB plan.
still no love.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Jonathan C.8, thanks for bringing this to our attention.

     

    Do you know if you currently have more than 300K files in your Dropbox folder?

     

    If so, it might be what's causing this, so you might want to use selective sync, to reduce the number of files in the Dropbox folder and help the app finish syncing.

     

    Let me know how it goes.

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