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Forum Discussion

Roroboo's avatar
Roroboo
Helpful | Level 6
7 months ago

Not seeing my backups on other devices, after updating the Backup feature

Dear All.   I have been using Dropbox for over a decade. It would always sync my desktop in such a way that I was able to access any file from my desktop on any of my other devices, including p...
Desktop
Mac
Sync
ChristoC87's avatar
ChristoC87
Helpful | Level 5
6 months ago

Please revert back to the previous version where you can actually access all files via the app on a phone or other device. The functionality of dropbox is now totally ruined. 

I honestly have no idea why anybody thought it should have been removed. The new update means I can no longer access my files easily without going into back up. 


Please correct this massive failure by Dropbox or I and many others will be cancelling subscription. 

  • KerriKendall990's avatar
    KerriKendall990
    Helpful | Level 5
    6 months ago

    It's completely destroyed.  I can't even see the content in the shared folders, from my phone.   I'm so devastated by this ridiculous update. 

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