We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

BriGuyOSC's avatar
BriGuyOSC
Helpful | Level 5
24 days ago

Not getting notifications when files are added to folder

As the title says, I'm not getting notifications when a file has been added to a shared folder that I created. I can see that something was added if I view "Sharing activity," but I'm not getting not...
Desktop
Notifications
Share
Shared Folders
  • BriGuyOSC's avatar
    BriGuyOSC
    23 days ago

    Thank you. I did notice yesterday that I had Windows notifications turned off, so I turned that on and am getting notifications of them being added in my Windows notification sidebar. So that's a workable solution. Just odd that the notifications within the Dropbox app are still from a month ago. 🤔

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
24 days ago

Hi BriGuyOSC, thanks for posting here today! 

 

I'd like some more time to look into this. Then I'd be happy to get back to you with further details.

 

Thank you so much! 

  • BriGuyOSC's avatar
    BriGuyOSC
    Helpful | Level 5
    23 days ago

    Thank you. I did notice yesterday that I had Windows notifications turned off, so I turned that on and am getting notifications of them being added in my Windows notification sidebar. So that's a workable solution. Just odd that the notifications within the Dropbox app are still from a month ago. 🤔

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!