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E_G_'s avatar
E_G_
Explorer | Level 4
4 years ago

Not enough space to add a shared folder, but there should be enough space

Hi. I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so. This surprised me because the folder has a size of 2 GB and I have 2 GB of  free sp...
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Laurenz123's avatar
Laurenz123
New member | Level 2

My Boss created a business account with 5TB.

He invited me to a folder but I cannot upload anything because my free account only has 2GB free.

What can I do? Can anyone help me here?

Best regards,

Laurenz!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

You have a few choices:

1) pay and upgrade your account as YOU also need enough quota to be in a share

2) join the business plan and use up a paid licence within that so that quota is shared with you

3) send the files to him in a read only format via Shared Links, or, upload direct to him via a Requests link

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