You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

melody18's avatar
melody18
New member | Level 2
2 years ago

Need help changing file requestor name

Hi,

 

I am working as a virtual assistant for someone and is a part of her team on Dropbox. I created a file request link and was wondering how I can get the file requestor name to change from mine to hers? Thanks!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey melody18, thanks for using Dropbox and welcome to the Community!

     

    I'm afraid this won't be possible at this time. You'll need to ask her to open the file request from her end after logging into her own account, even if you're part of the same team account.

     

    I wish I had a better answer. 

    • OfficeInCT's avatar
      OfficeInCT
      Collaborator | Level 9

      This functionality would be very helpful for businesses. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!