You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tjadapej's avatar
tjadapej
New member | Level 1
22 days ago

My files are waiting to update after backing up and restoring my Mac computer.

I am using a MACBOOK Pro OS Sequoia 15.1.  I recently had my computer backed up and then restored.  Ever since, my Dropbox App is not syncing with my web based dropbox.  This is what it looks like ...
desktop
Mac
sync
tjadapej's avatar
tjadapej
New member | Level 1
17 days ago

Yes, several times.  Created a folder on my desktop and it didn't appear in my online account.  Created a folder in my online account and it didn't appear on my desktop.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    17 days ago

    Have you tried uninstalling and then reinstalling the app by any chance tjadapej?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!