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Forum Discussion
Moving dropbox sync folder location
When moving the location of my Drpbox sync folders from one drive to another, I get the following error message: "Couldn't move junction point: C:\Users\.....\Dropbox\.drpbox.cache\...\placeholder.avi". and the move process is stopped.
It's the same problem as I reported in 14.3.17 here:
https://www.dropboxforum.com/t5/Installation-and-desktop-app/Problem-with-making-a-local-backup-of-Dropbox-folder-version-14/m-p/193333#M40904
The placeholder.* files created by that release in a subfolder called 'qebcobkqbgpbzfynfuwbof' in the .dropbox.cache folder are unreadable by Windows 8.1 and Windows 10.It's only that subfolder that you need to delete.
This a bug in Dropbox that I'm hoping they're aware of and working on. It has to do either with moving a Dropbox folder from an SSD to a regular hard drive or it's a bug in Dropbox and Windows 10 Anniversary edition.
The fix (Use at your own risk!!!):
1. Pause syncing from the Dropbox settings.
2. Delete the whole dropbox.cache folder.
3. Do the move process as detailed here https://www.dropbox.com/en/help/89
4. Resume syncing.
Dropbox is then going to work real hard reindexing everything (you deleted it's cache and other working files after all). Once it's done then you're golden.
Hopefully this helps.
--murrin @infosec208
p.s. If someone has access to Dropbox support then please report it. This needs to be fixed.
It's the same problem as I reported in 14.3.17 here:
https://www.dropboxforum.com/t5/Installation-and-desktop-app/Problem-with-making-a-local-backup-of-Dropbox-folder-version-14/m-p/193333#M40904
The placeholder.* files created by that release in a subfolder called 'qebcobkqbgpbzfynfuwbof' in the .dropbox.cache folder are unreadable by Windows 8.1 and Windows 10.It's only that subfolder that you need to delete.
- I had have the same problem and it was the solution for me!
Thank you so much!
- Mark
Super User II
Do you have any junctions in your Dropbox folders?I'm sorry, I do not know what a junction is. Appreciate if you can explain what is a Junction in non-technical terms.
I have this same error trying to move my dropbox from C to my Bigger E drive off my OS ssd's. And I don't know what a junction is either. and I'm fairly techy :(
Any thoughts? It starts the move process then quits at that folder. I'll be maybe manually moving it and see if it'll continue the process. I'll report my findings, but it is a problem it'd seem. Stuck on the placeholder.avi file :(
