You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
phschutz
9 years agoNew member | Level 2
Moving dropbox sync folder location
When moving the location of my Drpbox sync folders from one drive to another, I get the following error message: "Couldn't move junction point: C:\Users\.....\Dropbox\.drpbox.cache\...\placeholder.av...
- 9 years ago
It's the same problem as I reported in 14.3.17 here:
https://www.dropboxforum.com/t5/Installation-and-desktop-app/Problem-with-making-a-local-backup-of-Dropbox-folder-version-14/m-p/193333#M40904
The placeholder.* files created by that release in a subfolder called 'qebcobkqbgpbzfynfuwbof' in the .dropbox.cache folder are unreadable by Windows 8.1 and Windows 10.It's only that subfolder that you need to delete.
murrij
New member | Level 2
This a bug in Dropbox that I'm hoping they're aware of and working on. It has to do either with moving a Dropbox folder from an SSD to a regular hard drive or it's a bug in Dropbox and Windows 10 Anniversary edition.
The fix (Use at your own risk!!!):
1. Pause syncing from the Dropbox settings.
2. Delete the whole dropbox.cache folder.
3. Do the move process as detailed here https://www.dropbox.com/en/help/89
4. Resume syncing.
Dropbox is then going to work real hard reindexing everything (you deleted it's cache and other working files after all). Once it's done then you're golden.
Hopefully this helps.
--murrin @infosec208
p.s. If someone has access to Dropbox support then please report it. This needs to be fixed.
pablolupo
8 years agoNew member | Level 2
I had have the same problem and it was the solution for me!
Thank you so much!
Thank you so much!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!