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Forum Discussion
phschutz
9 years agoNew member | Level 2
Moving dropbox sync folder location
When moving the location of my Drpbox sync folders from one drive to another, I get the following error message: "Couldn't move junction point: C:\Users\.....\Dropbox\.drpbox.cache\...\placeholder.av...
- 9 years ago
It's the same problem as I reported in 14.3.17 here:
https://www.dropboxforum.com/t5/Installation-and-desktop-app/Problem-with-making-a-local-backup-of-Dropbox-folder-version-14/m-p/193333#M40904
The placeholder.* files created by that release in a subfolder called 'qebcobkqbgpbzfynfuwbof' in the .dropbox.cache folder are unreadable by Windows 8.1 and Windows 10.It's only that subfolder that you need to delete.
murrij
New member | Level 2
This a bug in Dropbox that I'm hoping they're aware of and working on. It has to do either with moving a Dropbox folder from an SSD to a regular hard drive or it's a bug in Dropbox and Windows 10 Anniversary edition.
The fix (Use at your own risk!!!):
1. Pause syncing from the Dropbox settings.
2. Delete the whole dropbox.cache folder.
3. Do the move process as detailed here https://www.dropbox.com/en/help/89
4. Resume syncing.
Dropbox is then going to work real hard reindexing everything (you deleted it's cache and other working files after all). Once it's done then you're golden.
Hopefully this helps.
--murrin @infosec208
p.s. If someone has access to Dropbox support then please report it. This needs to be fixed.
Robert J.
9 years agoCollaborator | Level 9
It's the same problem as I reported in 14.3.17 here:
https://www.dropboxforum.com/t5/Installation-and-desktop-app/Problem-with-making-a-local-backup-of-Dropbox-folder-version-14/m-p/193333#M40904
The placeholder.* files created by that release in a subfolder called 'qebcobkqbgpbzfynfuwbof' in the .dropbox.cache folder are unreadable by Windows 8.1 and Windows 10.
It's only that subfolder that you need to delete.
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