We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ian_PP-24's avatar
Ian_PP-24
New member | Level 2
6 months ago

Max upload reached while trying to send to a user with the Plus package.

Hi, I am currently on the free 2gb option. My client has the Plus Package. I am trying to copy a few GB of information to them however it restricts me to 2gb. Is there a way for my client on the P...
Dropbox Transfer
Share
Sync
upload
  • Mark's avatar
    Mark
    6 months ago

    If you need to upload via a SHARED FOLDER you will also need to upgrade - their paid account doesnt benefit you. 

     

    However, if its just sending them info ask for a Requests link instead: https://help.dropbox.com/share/create-file-request

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago

If you need to upload via a SHARED FOLDER you will also need to upgrade - their paid account doesnt benefit you. 

 

However, if its just sending them info ask for a Requests link instead: https://help.dropbox.com/share/create-file-request

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!