You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TomJoad71's avatar
TomJoad71
Helpful | Level 6
2 months ago

Strange symbol like a package on files. What is this?

Hi there,

since recently, some of my files are marked with a straneg symbol - like a post package - as if they were sealed somehow. Where does this suddenly come from? And how do I get rid of?

 

Tx so much

Thomas

Desktop
Preview
  • TomJoad71's avatar
    TomJoad71
    2 months ago

    You are right! The symbol has changed now to a Dropboxsymbol: a white cloud on grey ground, indicating online files. Thanks so much for clarifying! 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    TomJoad71 wrote:

    since recently, some of my files are marked with a straneg symbol - like a post package - as if they were sealed somehow. Where does this suddenly come from?

    That's not a Dropbox icon. It's from OneDrive.

    • TomJoad71's avatar
      TomJoad71
      Helpful | Level 6
      2 months ago

      Sure? I don't use One Drive. It is installed on my hard disk but it's completely empty and all sync is via Dopbox....

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!