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Forum Discussion

charibancho's avatar
charibancho
Explorer | Level 4
2 years ago

Mac backup 0% complete, 'Backup now' is grey, says will complete in 1 sec but no movement.

I noticed Dropbox Backup today, looks good for my needs as a long time solo user w/ a 2TB account.   Selected documents and music folders in my Mac user account, all looked OK then....nothing, no...
Dropbox Backup
Mac
Sync
upload
MrMoo's avatar
MrMoo
New member | Level 1
3 days ago

I have the same problem about a year after the others in this thread have posted. Opened a support ticket.

Is anything being done to fix this?

I just started a trial mostly for the backup feature and it is disconcerting that it is not working right out of the gate.

Will await for a response but if this isn't solved in the next week I will cancel my trial and move to Google Drive.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    Hey MrMoo, I found your ticket in our system and I can see our support team has reached you already. Can you please reply to their email, when you get the chance?

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