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blindbat84's avatar
blindbat84
Explorer | Level 3
2 years ago

I've been banned from sharing links. What can I do?

So, I have been banned from sharing links from Dropbox for years, I never did get any understanding of why, I never got an email about it and just dug back through to see if I had gotten anything, bu...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey blindbat84, sorry to hear you're having issues with this.

 

May we reach out via email to have a further look internally since you've been having this issue for some time now?

 

Thanks!

jacqueakhan's avatar
jacqueakhan
Explorer | Level 3
11 months ago
Could you please help me with this issue as well? I have a shared folder that the members practice music with and several members can no longer receive updates and as one of the admins I am also unable to add new members.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey jacqueakhan, sorry to hear about this.

     

    I just sent you an email, so we'll continue there.

    • Hendrik Tibboel 's avatar
      Hendrik Tibboel
      Explorer | Level 4
      11 months ago
      I have exactly the same problem, created another email via the browser, but I keep getting a message that I am a "banned member". Do you please have a solution for me too?
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        11 months ago

        Hi there Hendrik Tibboel  - sorry to hear about this.

         

        Could you clarify how long you've been getting this error message and send us a screenshot so that we can have a visual too? 

         

        Thanks!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    I see, thanks for clarifying that for us Hendrik Tibboel  - you could try requesting the desktop version of the website through your browser to bring up the button to attach the screenshot if you like. 

     

    That said, since it's been a while since you first got this error, would it be OK if we sent you an email to look further into this issue internally? 

    • Hendrik Tibboel 's avatar
      Hendrik Tibboel
      Explorer | Level 4
      11 months ago
      Yes, Of course you can email me. Do you have my email where I can be reached?
      • Hendrik Tibboel 's avatar
        Hendrik Tibboel
        Explorer | Level 4
        11 months ago

        We hebben je activiteit met betrekking tot delen opgeschort vanwege een schending van de Servicevoorwaarden And Dropbox's Acceptable Use Policy, Terms of Service, or Service Agreement We hebben je activiteit met betrekking tot delen opgeschort vanwege een schending van de Servicevoorwaarden And Dropbox's Acceptable Use Policy, Terms of Service, or Service Agreement

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