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Forum Discussion
Anne-Marie a.
3 years agoExplorer | Level 3
InDesign won't open InDesign files nor import images that are online-only
I know Dropbox has pushed a few alerts on my desktop that "they're aware there's an issue" with applications not being able to access online-only files; and the workaround is to use the Finder to ope...
Jay
3 years agoDropbox Staff
Hi Anne-Marie a., thanks for messaging today.
Could you confirm the version of the Dropbox desktop application you're running?
You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
This will help me to assist further!
Could you confirm the version of the Dropbox desktop application you're running?
You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
This will help me to assist further!
- aelong13 years agoNew member | Level 2
I am still having this problem - is there a fix for this?
- sparkster3 years agoHelpful | Level 7
I have the same question. The Dropbox announcement doesn't even acknowledge the problem. I have sent this screen recording www.dropbox.com/s/5lmtck47lk1cowt/Dropbox%20Big%20Sur%20InDesign.mov?dl=0 to support team but heave not been provided with a satisfactory response. All I get is a standard request to manually go through and locally sync linked files to fix the problem, but as you know, this would be very time consuming, and wasn't a required step when on Big Sur. It's a Monterey issue.
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