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dufpearl's avatar
dufpearl
New member | Level 2
4 years ago

Incompatibility with firefox.

When uploading files via the web, sometimes the upload reaches "1 sec" and gets stuck. I have contacted Dropbox support and they have suggested that I use a different browser. I have done it and it h...
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  • Jay's avatar
    Jay
    4 years ago
    Hi dufpearl, thanks for posting on the Community!

    There shouldn't be any issues with Firefox in particular.

    Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely, to see if this helps?

    Keep me updated with any progress!
Aych-El's avatar
Aych-El
Explorer | Level 3
4 years ago

It's your ad-blocker doing it's job, probably. The default filter list (in uBlock, for example) includes the upload scripts in their list of telemetric trackers.

 

Make ad-blocker exceptions to these:

dropbox.com/log/web_user_action 

dropbox.com/log/web_upload_action 

(and maybe this) dropbox.com/alternate_wtl

 

Dropbox, why are you tracking your customers? Why is my adblock redflagging you?

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