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dufpearl's avatar
dufpearl
New member | Level 2
4 years ago

Incompatibility with firefox.

When uploading files via the web, sometimes the upload reaches "1 sec" and gets stuck. I have contacted Dropbox support and they have suggested that I use a different browser. I have done it and it h...
Desktop
Sync
upload
Web
  • Jay's avatar
    Jay
    4 years ago
    Hi dufpearl, thanks for posting on the Community!

    There shouldn't be any issues with Firefox in particular.

    Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely, to see if this helps?

    Keep me updated with any progress!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi dufpearl, thanks for posting on the Community!

There shouldn't be any issues with Firefox in particular.

Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely, to see if this helps?

Keep me updated with any progress!
dufpearl's avatar
dufpearl
New member | Level 2
4 years ago

Thanks for you quick answer, will try this. Gracias.

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