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Forum Discussion

Gustavo Baer's avatar
Gustavo Baer
New member | Level 2
5 months ago

I'm having problems synchronizing files in two specific folders on my MacBook

Hello, how are you? I hope everyone is well   , I am currently facing a problem with my MacBook, where after I was forced to update its version, my Dropbox stopped syncing my files. It gets stuck...
Desktop
Mac
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi Gustavo Baer, thanks for messaging the Community.

 

Could you try quitting all open apps and programs on your computer to see if this helps those folders to sync?

 

This will help me to assist further!

  • radical_exponent's avatar
    radical_exponent
    Icon for Dropbox Engineer rankDropbox Engineer
    5 months ago

    Hi Gustavo Baer,

     

    Sync engineer here. It looks like the particular issue you're running into is one that we made some improvements for in v204 (currently in beta). That version will make it to the stable channel in a week or so. You can wait until then or try installing the beta build manually.

     

    Hopefully that will make things substantially smoother for you!

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