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Forum Discussion
I told Dropbox to not backup an external drive; now I've changed my mind
The subject pretty much says it all! I'm on a Mac and I connected an external drive (formatted HFS+). A popup came up asking if I wanted to backup this drive to Dropbox and I said no. Now I'd like to...
- Hello!
I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.
Thanks!
Megan
Dropbox Staff
Dropbox StaffHappy Thursday sixstringbuzz!
Can you try uninstalling and then re-installing the app? That won't affect any of your files, of course.
After you do, try to connect the external once again.
Can you try uninstalling and then re-installing the app? That won't affect any of your files, of course.
After you do, try to connect the external once again.
Hello!
I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.
Thanks!
I had reinstalled the app already (though I’m not sure I did a full uninstall first) but in the end I had some spare time and so I transferred the files from one external drive to another then reformatted the drive so it would trigger a new request to backup. This worked. As a suggestion, it seems like there should be some manual way to tell Dropbox to backup a drive after originally indicating not to and not to ask again.
Thanks!
Friends, I had the same problem, and the solution offered here is terrible, right? Let's agree that clearing my external drive and reformatting it just so Dropbox will ask the question again is too much. Can Dropbox show the external hard drives just like it shows the system folders for backup so we check mark the hard drive and go from there?
- The preference > backup > manage backup page should be able to let the user re-select the backup after the initial choice.
- There is a manual way to do that. You can go to the preferences and find a tab to manage backup. After clicking it, you should see portal to manually manage thaf
