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Forum Discussion
Rodzlla
3 months agoNew member | Level 2
I sent a password protected link to view files to a colleague & got a verify identity message.
I sent a password protected link to a colleague for her to review the files in that folder. When she clicked the link, she got a message that dropbox needs to confirm her identity. I have pasted th...
haoli
3 months agoDropbox Engineer
Hi Rodzlla , thanks for contacting us! What's the value of your "Who can access" setting for the link you sent? See screenshot, ignore "Team members" if you're not on a team plan.
- Rodzlla3 months agoNew member | Level 2
Thanks for helping me out here, Haoli. Who Can Access is set to "Anyone with link".
- haoli3 months agoDropbox Engineer
Does she have an email already registered with Dropbox, if so, she could use that email; If not, can she try the "Continue with Google" or "Continue with Apple" option to sign in?
- Rodzlla3 months agoNew member | Level 2
So this is legit message and she should move ahead using her email address? We are all hearing about these phishing schemes and identity theft troubles. I do not want her to have problems.
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