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Forum Discussion

Brian39's avatar
Brian39
Helpful | Level 6
9 months ago

I need to update the changes on all computers & sync them.

I changed a document stored in the Dropbox folder on my desktop on Friday and it was immediately updated on my desktop.  My wife has been changing files on a shared folder on her desktop all afternoo...
Desktop
Sync
upload
Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago

I'm not sure where you were 'viewing' the file from if I'm honest - that wasnt clear. 

 

BUT Dropbox should sync to all devices. If it isnt check its running: www.dropbox.com/downloading AND that it isnt showing errors on the screen when you mouse over its icon on the status bar. 

  • Brian39's avatar
    Brian39
    Helpful | Level 6
    9 months ago

    Thank you, Mark.  I was viewing the file in Dropbox on my desktop expecting it to be the version as the one on my laptop.  We have a shared folder which my wife uses on her desktop and her files always appear updated on both my machines.  I've assumed that the systems should be reciprocal.  The situation seems inconsistent.  Sometimes they're updated sometimes not.    I have the Dropbox app showing on both my computers and haven't seen errors.  Finally I uploaded the file in question from my laptop and was able to view it on my desktop. So I'm beginning to wonder if it's the laptop that's the problem.  I've looked at the help file but not of the solutions seem to be appropriate.  I guess like many computer problems I'll just have to keep fiddling about until it's sorted.  I just hope I remember to write it down when I find it. 🙂

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      9 months ago

      Brian39 Are they big files? If so you need to give it time for Dropbox to sync and go to the standard icon again before it can download to other devices. That is often what some people miss - especially on laptops where you just slam lid down when done 😉 

      • Brian39's avatar
        Brian39
        Helpful | Level 6
        9 months ago

        Thanks Mark.  Generally speaking I don't keep big files on Dropbox, so the answer is, no. They're word documente files.  I'm sure there's a solution to this somewhere - there always is.  Having worked with computers for over 40 years that's the only thing that gives me hope. 🙂

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