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Xanthocletes's avatar
Xanthocletes
Explorer | Level 4
2 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
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jgmason's avatar
jgmason
Explorer | Level 3
8 months ago

I've been sharing files for years and never had any problems. Now all of the sudden the last month or two whenever I try to create a link and share it it gives me an error notice that says X Can't share file - We've interrupted your sharing activity because your files might contain phishing content.

These files are the same files I've been sharing for the last 2 + years. Nothing has changed yet I can't share them anymore. Other people inside my organization can create and send a link for the same files but I'm unable to. We can't find any reason for this on the back yet. I've sent an e-mail to Dropbox Support but until then I wasn't sure if anyone else knew why this was happening and how to fix it. It's becoming increasingly frustrating to say the least. 

 

Thanks!

  • pixiupl's avatar
    pixiupl
    Helpful | Level 7
    8 months ago

    Hello jgmason nice to see Im not the only one experiencing this. In my case it has gotten so bad Ive ended my subscription with DropBox (after 10+) years! If you browse this forum category you will see that there are many users impacted by this.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hey jgmason, thanks for reaching out to us.

     

    Can we send you an email, so we can take a closer look into your issue?

     

    Thanks.

    • jgmason's avatar
      jgmason
      Explorer | Level 3
      8 months ago

      Yes, of course

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Thanks, jgmason! I just emailed you, so we'll continue there. 🙂

  • Tricia Greeley's avatar
    Tricia Greeley
    New member | Level 2
    8 months ago

    Hi - 

     

    Has this been resolved? I am having the same issue and can't figure out how to get it fixed. 

     

    T

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Hey Tricia Greeley, since this issue requires account specific info, can we send you an email to investigate further?

      • townplanner's avatar
        townplanner
        New member | Level 2
        7 months ago

        Hi Hannah, I'm having the same issue. Please email me also... thank you!

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