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Forum Discussion
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing conte...
Hi @Walter, first of all, thanks for replying me.
To be honest, I am not sure from when I am getting the error, I just realized when I tried to share a folder yesterday.
Sure, we can continue via email or any other via to solve this issue.
I started having issues sharing folders on Dropbox over a week ago and receive the message "We’ve interrupted your sharing activity because your files might contain phishing content." This occurs in folders that are newly created as well as for folders that were created in the past that worked fine previously. The content within the folders generally include PDFs and XLS but may also contain JPG and DOC.
I tried contacting Dropbox support and in response received a generic reply that outlined several possible reasons why this is occurring but the options are so broad that it's almost impossible to troubleshoot. I have scanned my computer several times for viruses and nothing has been detected. I'm totally at a loss and it's completely disrupting operations as our organization relies on Dropbox heavily for file sharing. Please help.
- Walter
Dropbox Staff
Hey there agliopane, it sounds like your shared links might have been banned.
Would it be OK with you if we reached out via email to have a further look internally?
Let us know here and we'll use the email address that's associated with your profile here, on our Community.
Hi Walter and Dropbox Staff,
I'd love to be reached via email to resolve this issue. Looking forward to hearing from you.
Thanks!
Hi Walter,
I've been getting this same issue where the message pops up that, "We’ve interrupted your sharing activity because your files might contain phishing content." This is fairly recent as it only started a week and a half ago. Only my latest 2 folders that I'm trying to share have this issue. Some of my old folder links still work. Can you please contact me via email to resolve? Thanks in advance!
- Walter
Sure thing BENCE NAPHEGYI - you've got
Hi Walter,
I'm getting the message "We’ve interrupted your sharing activity because your files might contain phishing content." when trying to share a pdf. The file is 32MB and works on any pdf viewer. Could you help me to share this pdf?
- Walter
Hey FehrsSales - sorry to hear about this.
I've just sent you an email to have a further look internally, so please check your inbox for my message and we'll take it from there.
