You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

angelini1's avatar
angelini1
New member | Level 2
6 years ago

I created Albums on my android device, why can't I see them anywhere else?

I have put about 3k photos in to albums on my mobile android.  It has obviously taken forever.  Now I have logged on to my pc to start a project to make photo books and I can't find the albums?!  Thi...
Sync
  • Daphne's avatar
    Daphne
    6 years ago
    Hey there, angelini1.
     
    At the moment, viewing and creating Albums is only available on the android Dropbox app, this feature was removed back in 2017 from the desktop app and the web. 
     
    If you want to view the album from the web, you could share the album from your mobile device to create a link, and opening this link on the web will allow to to view the files and download them if you need to.
     
    Let me know if you have any other questions about this - Thanks!
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey there, angelini1.
 
At the moment, viewing and creating Albums is only available on the android Dropbox app, this feature was removed back in 2017 from the desktop app and the web. 
 
If you want to view the album from the web, you could share the album from your mobile device to create a link, and opening this link on the web will allow to to view the files and download them if you need to.
 
Let me know if you have any other questions about this - Thanks!
  • hox's avatar
    hox
    New member | Level 2
    4 years ago

    Wow. This is really horrible for me. I have years of trips organized into albums, thousands of photos. Actually this was the primary reason I went with dropbox. Is there no way to save or export this data?

  • Kannan G.'s avatar
    Kannan G.
    Explorer | Level 4
    6 years ago

    I created an album using the Dropbox app on my Android phone last week.

    I want to add another picture to that album using the Dropbox website.  I can't figure out how to do that.  I went to the Photos section and found the photo, but I don't know what to do from there.

    There's an answer to this question from 2016: https://www.dropboxforum.com/t5/Photos-videos/How-can-I-add-photos-to-an-album/m-p/199428#M7238.  However, that doesn't work for me -- when I right-click on the photo (in Firefox and Chrome), I get the browser context menu.  There's no "Add to album" option.

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hey there Kannan G.,
       
      Just to note, I’ve merged your post under this thread here as it pertains to the same question.
       
      Unfortunately, Albums are currently only available on the Android mobile app and this feature was removed from the website in 2017. If you need to add photos to your albums, you will need to do this through the mobile app.
       
      Hope this helps clarify the matter - Thanks!
      • Kannan G.'s avatar
        Kannan G.
        Explorer | Level 4
        6 years ago
        Let's say I want to share some photos with people such that:
        - I can add/remove photos via the website and the mobile app.
        - The receiver doesn't need a Dropbox account.
        - The receiver can download the original file.
        - The receiver sees a gallery view when they visit the link.

        Is there a way to do that?
  • DarrienG's avatar
    DarrienG
    New member | Level 2
    5 years ago

    In addition to albums, sort by EXIF data is only available on Android (maybe iOS, I have no idea) too! Clearly the Android app is trying to replicate a gallery which I really like, but the experience is absolutely half baked. At the very least if there are no plans to add it to desktop, at least remove it from Android. It has been a terribly frustrating experience trying Dropbox out.

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions