You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Hoanguyen2
4 months agoExplorer | Level 4
I can't share files or folders because of "A violation of Dropbox’s Terms of Service" message
Hello,
I've been having trouble sharing a file or folder for days I always get the message:
Can’t share file
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of S...
Jay
4 months agoDropbox Staff
Hi Hoanguyen2, thanks for bringing this to our attention.
In general, you would receive this message when going over your daily bandwidth limits for your Dropbox account and plan.
Did you receive any email regarding this matter?
This will help me to assist further!
- Hoanguyen24 months agoExplorer | Level 4
Thanks, Jay,
Usually, I will receive notifications from Dropbox that the storage capacity is almost full or should upgrade to a higher version for more advanced functions.
As for the violations of Dropbox's terms, there has not been any notification to my email.Therefore, I am not sure which Dropbox terms I have violated when my storage capacity is at 70%.
- Jay4 months agoDropbox Staff
This message isn't related to the quota amount on your account, but the daily limits when using shared links and file requests. It could also be related to the content you share.
Is any of that possible from what you saw on the article?
- Hoanguyen24 months agoExplorer | Level 4
Uhm, I think this issue is not related to the content or the titles of the shared files.
These folders I have been sharing with 3 other people before (last year and last month) and now I want to share them with 1 more person. I even tried with all the folders and could not share any folder with others. (T_T)
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!