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Forum Discussion

mariamscn's avatar
mariamscn
Explorer | Level 3
2 years ago

I can't modify shared files without making a copy first

Hi, I have recently started using Dropbox for Desktop on my new Macbook (Ventura 13.0) and I am encountering issues trying to work on the shared .docx files of my Dropbox. When I open them with Pag...
desktop
Mac
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Shared Files
mariamscn's avatar
mariamscn
Explorer | Level 3

Thank you very much for the reply! They are in shared folders, and all with edit permissions.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the info, if the files are opening as a copy, then this wouldn't be related to Dropbox directly, but how those apps are trying to edit the file. 

 

Are you able to open the files on a local copy of Word on your machine?

  • mariamscn's avatar
    mariamscn
    Explorer | Level 3
    2 years ago

    Thank you! I do manage to open the original files with OpenOffice, so this means it is a Pages/Apple softwares issue only... I will check this on their side, then! Thanks for the help anyways.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries, glad to hear you were able to locate the issue regarding the opening of the files. 

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