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Forum Discussion
OverTheLimit
2 years agoNew member | Level 2
I can't change ownership of a folder
This seems easy enough, but when I try to follow the instructions that say "click on the menu by the person you want to transfer ownership to. Choose "make owner" - but there is no such option!
...
Jay
2 years agoDropbox Staff
Hi OverTheLimit, thanks for bringing this to our attention.
Could you clarify what options you're seeing when viewing the shared folder options on the site?
A screenshot of this, while hiding the names and email addresses, would help greatly!
- OverTheLimit2 years agoNew member | Level 2
It's in Swedish, though. Translation below the screenshot.
Translation:
<- Back
Access to XXXX
Persons (Links)
[person 1] Owner
[person 2] Can edit/Can View/Delete
- OverTheLimit2 years agoNew member | Level 2
I can also add that I've tried this maneuver in every interface I could get access to: Via the web, desktop app (for Mac, unfortunately) and through Finder. And in none of them the option of "Make owner" appears.
I've also tried resending an invite to the other team member with access to the shared folder in question, to see if this somehow would trigger something in his user account, turning him into a possible owner (if this is somehow lacking from his current access level). I'm grasping for straws here...
Dropbow keep sending me messages about being out of space - but the content in this folder (that I'm trying to get out of) isn't even my content. I shouldn't have access to it, let alone ownership over it.
- Jay2 years agoDropbox Staff
Are you on a Dropbox Business team, or are they on a team?
What is your current quota according to this page? Have you tried just leaving the shared folder temporarily, which would free up the quota on your account?
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