We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
nathanais
4 months agoNew member | Level 2
How to acces a shared folder that is bigger than my current plan ?
Hi,
I cannot access a shared folder online that is 43 Go and my current plan is 2 Go.
I tried opening it on the desktop version but I can't find the 43 Go folder.
I have a smaller folder that I can both access online and from my desktop.
Thanks in advance for your help,
Without paying for an upgrade you cannot if you need edit access. You need to have enough quota on your account to be able to access the share.
If you just need readonly access ask for a shared link instead 🙂
Or if you need to edit work download it from a shared link and send back via File Requests.
- MarkSuper User II
Without paying for an upgrade you cannot if you need edit access. You need to have enough quota on your account to be able to access the share.
If you just need readonly access ask for a shared link instead 🙂
Or if you need to edit work download it from a shared link and send back via File Requests.
- nathanaisNew member | Level 2
Thanks Mark, sounds great 🙂
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!