You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

standard_individual_user's avatar
standard_individual_user
New member | Level 2
2 months ago

How can I send or share a folder privately to another user?

I want to send my landlord a copy of my ID, a bank account statement, and some paystubs. This is sensitive information, so I would rather not email it, but after exploring the various options that dropbox offers, I think this is my only option.

- "Dropbox Transfer" doesn't work because my landlord doesn't have dropbox.

- "Dropbox DocSend" doesn't work for a number of reasons.

    - I want to send a folder with 3 files.

    - I don't want to pay a ton of extra money for this to work. I already pay for Dropbox Plus.

My Question is: What kind of Dropbox plan/subscription would I need to make this work? I have Dropbox Plus, do I need to upgrade that? Is a "Dropbox DocSend" subscription something different?


Overall I am disappointed at the moment in two things. 

1) This seems like a really basic, simple thing to do, and moreover, it is something that will help prevent crime and identity theft. Why doesn't Dropbox support it? (or at least why do they reserve this feature only for larger business accounts)

2) The pricing structure / feature structure is obscured and is confusing.

I think the end solution will be that I just email my landlord these documents. Hopefully they stay safe.

  • Hi standard_individual_user, thanks for messaging the Community.

     

    Dropbox Transfer would be possible to download for all users, and the person receiving the transfer wouldn't need a Dropbox account to do so.

     

    If you need any further assistance, please let me know!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Dropbox Transfer will work - thats what its designed for. You dont need an account to receive things. You just get a link via email which you click on and everything downloads. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi standard_individual_user, thanks for messaging the Community.

     

    Dropbox Transfer would be possible to download for all users, and the person receiving the transfer wouldn't need a Dropbox account to do so.

     

    If you need any further assistance, please let me know!

    • standard_individual_user's avatar
      standard_individual_user
      New member | Level 2

      I didn't know Dropbox Transfer worked for people who don't have dropbox - Thank you!! It would be nice if  adding password to the transfer was included in Dropbox Plus. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!