You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
lmalma
3 months agoHelpful | Level 6
How can I avoid any syncing issues upon reconnecting my Linux desktop app to my web account?
I'm an Ubuntu Linux user who had been using Dropbox's desktop app for years until your support ended for my OS's version.
Since then, I've kept the Dropbox folder on my PC as is and have been manua...
- 3 months ago
Hey lmalma! Thanks for posting on our Community!
Before reconnecting the Dropbox app to our servers, I suggest you double check your files in your local Dropbox folder and your online account once again to make sure you see the same file versions on both sides.
This way, the Dropbox app should just re-index your files and not overwrite anything.
Let me know if I can be of more help though.
Nancy
3 months agoDropbox Staff
Hey lmalma! Thanks for posting on our Community!
Before reconnecting the Dropbox app to our servers, I suggest you double check your files in your local Dropbox folder and your online account once again to make sure you see the same file versions on both sides.
This way, the Dropbox app should just re-index your files and not overwrite anything.
Let me know if I can be of more help though.
- lmalma3 months agoHelpful | Level 6
Thanks Nancy!
That's just the advice I needed.
I was hoping not to have to re-upload the entire local Dropbox folder again, and your assistance confirmed that for me.
It'll be a couple of days before I can upgrade the OS, so when I do and re-install the app I'll follow your suggestion.
Thanks again!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!