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Forum Discussion
Alan C.23
10 years agoNew member | Level 1
how about a force sync/refresh button?
I am looking at my drop box through my browser, everything is there and up to date. I'm also looking at my drop box on my computer, it says everything is there, no syncing icons, just a big bag of green ticks. but one does not equal the other. whats on my computer isn't whats in my drop box. I am missing folders and files.
there needs to be a refresh button or right click option to force a refresh of folder contents on your computer.
After much mucking around I paused the sync (even though it said there was nothing to sync) restarted the sync and bingo they appeared. no downloading, just there as if they'd been there all along.
This also happens when I save a image or file into the drop box folder on my computer, if I then go find that image/file in an application such as indesign or photoshop its not there, as in it won't appear in the window dialog. But if I go to the finder and look for it, its there.
Syncing like that is really slow or is non existent.
So freaking frustrating.
- Alan C.23New member | Level 1
Maybe 99,999,999 other users just haven't questioned it yet.
I'm just trying to raise an issue that I have, and maybe other people have too. But you seem intent on believing that dropbox is completely bugfree.
Do you work for drop box? because the way you are writing indicates that you do. and frankly your professionalism is pretty poor.
- Erika O.1New member | Level 1
I have a similar problem, and I'm on a PC. Two computers both showing Dropbox sync is up to date, but they differ...
For some reason the files on my laptop are not syncing. I would like to see a 'force sync' button too Dave C..!!
- Alan C.23New member | Level 1
The computer is a iMac 5K with 24gb of ram and is 4 months old. it runs flawlessly and gives me no other issues, hickups or snags. I don't see how it can be a faulty computer when the only issue I have is dropbox.
- Wayne J.8New member | Level 1
My work around is to not leave Sync running
Only when I get up to go somewhere or attend a meeting I turn it on. If it was more customisable with functions like
1 sync between times ie 5pm and 8pm
2 sync when computer not in use or when screen saver is running
3 sync and when done shutdown computer
these would be very helpful.
- David A.96New member | Level 1
One again, I also have this issue. I use dropbox for backup of CAD data usually before an update to the CAD software. If it isn't in sync then this could cause me huge issues. A sync button to force this with confirmation should be simple to implement and I for one would prefer this.
- Marcos P.2New member | Level 1
I also have the same issue on Windows 8.1
Thanks Alan C. for the tip of "pausing sync" and starting over. That did the trick. However, I was also looking for a "force sync" button (the work-around is not very obvious)
- Ave T.New member | Level 1
I agree with Alan C. I am starting to lose my patience with Dropbox. maybe I'll quit it all together.
Dave C you don't have to be an ass because you haven't had this issue.
- Alan C.23New member | Level 1
dude, I don't care whose fault it is, its an issue that can be fixed by the addition of a reload/refresh button. And since it is an issue around viewing files within dropbox, then I'm going to go with dropbox resolving the issue, its not the OS's problem to resolve third party apps issues or bugs, whether they are part of the programming or the interaction with the OS.
- peter b.151New member | Level 2
I would also support a more flexible interface to the syncing of dropbox. I use dropbox alot to shift files between two machines on totally different "unconnected" networks. It seems that there are times when the file just doesn't arrive within a reasonable time. The ability to right click and say force dropbox sync would be quite handy. I'd also support Wayne J above when he suggests the ability to specify times when syncing can occur.
Thanks
- Luis O.11New member | Level 1
I'm waiting for it to sync for 15 minutes now.
I looked everywhere for a "sync" button or force sync or configuration but to no avail and now I found this thread.
I even thought it was barred from the free accounts but I see it's not.I think it's something taken for granted. It's vital to have it and developers at db didn't need for us to say it was necessary.
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