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aRealHumanBartender's avatar
aRealHumanBartender
Helpful | Level 6
7 months ago

Force render issues (raw=1) and shared links won't work for hosting.

images were perfect on all browsers until yesterday afternoon - what is the fix or is this a dropbox issue?
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  • lisadbx's avatar
    lisadbx
    7 months ago

    We are rolling out a fix for issues with raw=1 and dl=1 links that started recently. Please try again and let us know if it's still not working. 

sub-solar-studio's avatar
sub-solar-studio
Explorer | Level 4

Hi,

 

I have a client who hosts a large number of files on dropbox for users to download through our Webflow site.

 

Currently, we're using the approach of adding dl=1 to force a download upon a user clicking a button, as documented here.

 

However, recently the behaviour has changed for Dropbox folders. When our users click the button a new tab opens which directs to Dropbox and then the download starts. For our downloads which are a single PDF, the behaviour is still working as it did previously (the user taps download, the download starts automatically with no new tab)

Is there a reason for this new behaviour with Dropbox folders? Can it be subverted? Is there a workaround or is this something the Dropbox team can revert to the previous behaviour?

Thanks for your help!

pluginrevitmodels's avatar
pluginrevitmodels
Explorer | Level 4
7 months ago

Hello Dropbox Community,

I'm encountering an issue with my Dropbox links that should directly initiate downloads. Despite following the guidance on forcing downloads as outlined here: https://help.dropbox.com/pt-br/share/force-download

 

Force a file to download and using the dl=1 parameter, the downloads are not starting as expected.

 

Instead of triggering an immediate download, clicking on the link directs to a blank Dropbox page, and only then the download begins. I have tested this behavior across multiple browsers and also in incognito mode, but the issue persists.

 

To better illustrate the problem, I have recorded a short video demonstrating the behavior, which can be viewed here:

https://youtu.be/eIuqISa8pIk

 

Any guidance or assistance you could provide would be greatly appreciated. Thank you for your help!

 

Best regards,
Thiago 

  • jchm's avatar
    jchm
    Helpful | Level 5
    7 months ago

    Hello,

     

    All my Dropbox direct download links ending in (dl=1) no longer automatically download and instead lead to a blank screen.

     

    Previously, the download would start on the same screen.

     

    Is anyone else experiencing the same issue? Please help!

     

     

     

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